Former Zmags co-founder believes in growing through customer empathy, which means that you should know what your customers demand, need, and want—all the time.
How do you keep doing that, as your company grows and you spend more time managing than talking to customers?
- At iMotions, the management team talks to customers at least once a day.
- All employees are bending-over-backward to find solutions for the customers—the developers included.
- iMotions combines high growth with being profitable.
- More than 20 percent of new biz is driven by referrals from happy clients.
Learn more about iMotions and their uncompromising customer-centered approach by watching Jens talk.