Jens Karstoft, COO, iMotions
September 20, 2017 – Former Zmags co-founder believes in growing through customer empathy, which means that you should know what your customers demand, need and want – all the time.
How do you keep doing that, as your company grows and you spend more time managing than talking to customers?
- At iMotions the management team talks to customers at least once a day.
- All employees are bending-over-backwards to find solutions for the customers – the developers included.
- iMotions combines high growth with being profitable.
- More than 20 percent of new bizz is driven by referrals from happy clients.
Learn more about iMotions’ uncompromising customer-centered approach by watching Jens’ talk.